Today, 12 March, the European Emergency Number Association (EENA 112) celebrates its 25th anniversary: a quarter of a century advocating for better public safety in Europe and beyond.

Founded in 1999 by Olivier Paul-Morandini, EENA has been at the forefront of public safety and the transformation of emergency services to better meet the needs of European citizens in times of crisis.

EENA has celebrated a significant number of achievements since its creation. EENA has contributed to a higher awareness of 112, successfully campaigned to improve EU legislation on emergency communications, assisted public authorities in deploying important technologies such Advanced Mobile Location, public warning systems, and more recently artificial intelligence.

Today, EENA employs 11 dedicated staff members and has fostered an incredible community of more than 1700+ emergency service representatives from over 80 countries, 100+ solutions providers, and 100+ researchers.

EENA’s mission has always been clear: to ensure that citizens receive the best possible help in emergencies. This objective has guided the association’s efforts in advocacy, research, and the facilitation of collaboration within the public safety community. The EENA community serves as a platform for sharing knowledge, best practices, and innovative solutions to enhance emergency services worldwide.

As EENA celebrates this significant milestone, it also looks forward to the future with a commitment to continuous improvement in public safety and emergency response. While it may be difficult to predict the future, EENA remains dedicated to its founding question: “How can citizens get the best help possible if they find themselves in an emergency?”