6 April 2016, Prague – The 112 Awards Ceremony 2016 rewarded today individuals and organisations from Europe for their commitment in promoting people’s safety.

The Ceremony took place in Prague, Czech Republic, where more than 500 attendees (representing emergency services, public authorities, European and international organisations, and public safety solution providers) gathered to honour the winners and celebrate with them their hard work and achievements.

“It has been a difficult year for Europe and the world, which makes it even more important to take a step back and think of the people working hard to keep us safe. I want to congratulate all winners but also nominees for their tireless work. They are setting an example for all of us to follow, and for that we owe them a thank you” said Gary Machado, EENA Executive Director.

The winners of the 112 Awards Ceremony 2016 were revealed as  follows:

Outstanding Call taker/Dispatcher & Rescue Award:

Fire Rescue Brigade of Olomouc Region (Czech Republic)

London Ambulance Service NHS Trust (United Kingdom)


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Outstanding Change Management Initiative Award

Estonian Emergency Response Centre (Estonia)


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Outstanding Citizen Award

Shayan, a 6 year-old boy from Belgium


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Outstanding Emergency Services Innovation Award

112 Service, Ministry of Internal Affairs of Georgia (Georgia)


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Outstanding International Cooperation Award

Galician Agency of Emergencies (Spain)

Civil Protection Agency of Castilla and Leon (Spain)

Coordination Committee and Regional Development of North Portugal (Portugal)


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Special 112 Awards

Airbnb – Safety Card update to inform travellers of 112 as the common European emergency number


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Avis Budget Group Europe – Confirmation email to travellers in Europe pre-populated to include information on 112 as the common European emergency number.


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Migrant Offshore Aid Station Foundation (MOAS) – Foundation dedicated to preventing the loss of lives by providing professional search and rescue assistance to refugees and migrants in distress at sea.


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About the 112 Awards Ceremony: The 112 Awards Ceremony is the only pan-European awards ceremony aiming to reward excellence in the emergency services field. This unique event, run in conjunction with the EENA Conference, brings forward and celebrates the outstanding contributions of organisations and individuals who strive to save lives.