Don’t know what to do during your coffee break? Our NEW newsletter is the answer.
Every 3 weeks we will share with you everything you need to know about our technical work, webinars or events, as well as some hot news from the public safety sector!
Check below our first coffee break together. ⬇️
Coffee Break
Freshly brewed by Marta Azevedo Silva
The Portuguese people are famous for taking coffee breaks. In the morning, in the afternoon or at the end of the day. There are no rules.
Just between us, many times the expression “let’s have a coffee” is an excuse for us to pause and chitchat.
This is the objective of this newsletter: a triweekly energy boost on EENA’s updates and a recap of what happened in our community for you to read over a coffee. 
Too much caffeine? One more spoon of sugar?Let us know your thoughts at [email protected]
Organic coffee ☕️
EENA’s latest work (homemade in our Belgium office)
–  New report: Impact of COVID-19 on PSAP activities
To be served soon ?️
Upcoming EENA activities
– 22 September (15:00 CEST): Webinar on EU Legislation on emergency communications – What’s next? To be presented by Benoit Vivier. Add to Calendar
– 29 September (15:00 CEST): Webinar on human behaviour & decision-making. To be presented by David Wales & Dr. Chris Cocking. Add to Calendar
– 8 October (16:00 CEST): Webinaron mental health & emergency services. To be presented by Monica Million & Andrew Berrie. Add to Calendar
Coming soon:
– Document on False Emergency Calls (update)
– Document on Emergency Silent, Hang-up and Abandoned Calls (update)
– Document on Emergency Services Accessibility for People with Disabilities
– Document on NG112 Implementation Steps
In need of refreshment? ?
Look back at our previous work
– Document: COVID-19 Impact on Mental Health and Domestic Abuse Helplines 
– Webinar:Lessons learn from the Australian Wildfires. Presented by Steve Warrington, CEO of the Country Fire Authority of the State of Victoria, Australia & Claire Kowalewski, DG ECHO, European Commission. Access the recording and materials here.
– New EENA tool: The “Who-is-who in the Public Safety Industry” Website 

– Article on Public warning systems for safer societies for Critical Comms Australia  
– Article on Public warning in Italy (in Italian) for Blog Salute Digitale 
– Article on Ambulances of the future for Emergency Services Times

Spill the beans…

The first time I made coffee for the EENA team, Gary called me and told me that the coffee I had made should be considered a crime (too watery).
After almost three years at EENA, I am definitely not a barista but as you may have noticed, I am still around, so my coffee skills have improved.

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