‘Public Safety Answering Points in Europe 2014’ document is out!

EENA is delighted to announce that the 'Public Safety Answering Points (PSAPs) in Europe' document, 2014 edition, is now available.

The ‘PSAPs in Europe' document offers an elaborate description of national structures that relate to the functioning of PSAPs. It aims at illustrating the complexity of each national structure, and to provide a clear idea of how the related framework in each respective country works.

Are you interested in emergency call handling systems? Then this publication is for you! How do emergency services work in a country? What technology do they use? What are their plans for the future? These are only some of the many questions answered by this publication.

In addition to the 28 EU countries and Albania, Bosnia & Herzegovina, Iceland, Kosovo, Moldova, Republic of Macedonia, Montenegro, Norway, Serbia, and Turkey this year’s publication provides information on PSAPs organisation in Switzerland and Georgia. As every year, all information has been updated for the countries that were included in the 2013 edition.

We would like to express our sincere gratitude to our members, without whom this publication would not be possible.

You can download the abstract of the ‘Public Safety Answering Points (PSAPs) in Europe 2014’ document here.

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