Looking to understand the concept of Web-based real-time communications technology (WebRTC) within emergency response?

EENA is happy to announce the publication of the latest document of the EENA Technical Committee “WebRTC & emergency services”.

Take a look at the analysis and discover the current status of the technology, what impact it can have to external and internal communications for emergency services organisations, and more.

In essence, WebRTC is an API that allows Web application developers to build real-time communications (voice, video, and data) into their Web applications.

Whilst initially WebRTC will most likely supplement existing primary emergency calling mechanisms, it is relatively easy to envisage it causing such disruption that it becomes the technology behind the primary means of contacting the emergency services. It is possible that WebRTC will enable a full transition from current phone-centric PSAPs to a fully Web-based approach.

EENA would like to thank Andrew Hutton (Unify), EENA Technical Committee Vice-Chair, for his great contribution to this document.

Find the document on the RELATED DOCUMENTS sidebar.