Join us for the first in a new series of webinars dedicated to showcasing innovative Public Safety Answering Points (PSAPs).

This series will allow you to hear first-hand from PSAPs themselves on their challenges and triumphs, and the ways in which they are developing their technologies for the better.

In this first edition, we’ll hear from the Greater Copenhagen Fire Brigade. This webinar will delve into their groundbreaking new Computer-Aided Dispatch (CAD) system, developed in-house, as well as the use of video for some emergency calls. You’ll also hear about their project to reduce/remove background noise in emergency calls handling.

If you’ve ever wanted to hear about the impact of new technologies and initiatives from PSAPs themselves, this is the series for you!


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Presented by

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Michael Lykke

Area Manager IT – Development, GCFD
Michael joined Greater Copenhagen Fire Department in 2019 and is the area manager of the development group of the IT Department. Michael has graduated in Computer Science from University of Copenhagen and also holds an MBA from AVT. Michael is a Danish national and speaks Danish and English.