15 June 2026, Brussels
EENA has published its position paper on the Digital Networks Act (DNA).
In recent years, emergency communications have faced growing challenges, including network outages during geopolitical and climate-related crises, as well as unresolved issues affecting access to emergency services over 4G and 5G networks.
EENA strongly welcomes the European Commission’s decision to use the Digital Networks Act to address these challenges and to ensure that these systems, as well as the networks that support them, are resilient and capable enough to protect EU citizens.
The DNA includes new measures to improve network resilience and protect emergency communications during technological transitions, addressing two of the key challenges affecting the availability of 112. New measures on private networks, number independent services, and callbacks will also improve the quality of emergency communications, helping first responders to reach citizens faster.
To ensure that the proposal’s ambitions are fully met, EENA has identified targeted changes that could improve clarity and facilitate implementation. These include clarifying rules on callbacks and the EU Digital Wallet, preparing PSAPs for new types of emergency communications introduced by the DNA, and aligning public warning and caller location requirements with emerging best practices.
