How can Waze data contribute to the work of emergency services?

EENA / Waze programme publishes results

How can Waze data contribute to the work of emergency services?

Data, data, data… You hear it everywhere: data is power. And we are all about bringing power to emergency response...

That’s why in April 2017 EENA joined forces with Waze (the world's largest community-based traffic and navigation app) to evaluate how Waze data can contribute to the work of emergency services.

Four European pilot sites in Austria, Italy and France tested different scenarios including emergency response organisations (EROs) receiving notifications after Waze users report an incident, as well as EROs using Waze to send data about real-time or planned incidents to affected citizens.

So what did we learn from this experience? Take a look at the results if you are:

  • A public authority that wants to use Waze data to make better and faster decisions
  • A CAD company that wants to enhance your service by incorporating Waze in your system


EENA, the European Emergency Number Association, is a Brussels-based NGO set up in 1999 dedicated to promoting high-quality emergency services reached by the number 112 throughout the EU. EENA serves as a discussion platform for emergency services, public authorities, decision makers, researchers, associations and solution providers with a view to improving the emergency response in accordance with citizens' requirements. EENA is also promoting the establishment of an efficient system for alerting citizens about imminent or developing emergencies.

The EENA memberships include more than 1300 emergency services representatives from over 80 countries world-wide, 80 solution providers, 15 international associations/organisations, more than 200 Members of the European Parliament and over 90 researchers.