112 Day 2026

The National 112 System in Bulgaria has planned the following actions:

Opening speech by the Director of the National 112 System.

Congratulatory address by the Minister / Deputy Minister of the Interior.

Presentation – Overview of the work of the National 112 System for the year 2025. and the Department of Administrative Penal Activities.

Еxposé by Ms. Petya Petrova, Secretary of the Central Committee for the Prevention and Control of Crime and Punishment of the Criminal Procedure Code

Еxposé by Ms. Orhideya Delieva, Director of 2nd Secondary School “Acad. Emilian Stanev”

Participation of students from 2nd Secondary School “Acad. Emilian Stanev”. Broadcasting of a video on the topic “112 – the phone of salvation” featuring the participation of students from the school.

Recognition ceremony for the employees of the National 112 System.

Guests at the ceremony: representatives of the Ministry of Internal Affairs, emergency response services, students and media.

The Fire and Rescue Service of the Czech Republic is preparing a series of educational events for this year’s European 112 Day, during which temporary operations centers will be set up in some shopping centers and public places. Here, in cooperation with the Police of the Czech Republic, the public will be able to try out the work of operators and communication in an emergency. These activities will be accompanied by a digital campaign on social networks and websites, including knowledge competitions with prizes on the theme of 112, thematic video spots, invitations to accompanying events, and overall promotion of European 112 Day, so that the campaign reaches the widest possible audience throughout the country. At the same time, professional articles using current operational data will be published to illustrate the workload and effectiveness of the 112 line.

In Finland, the Emergency Response Agency is planning the following actions:

112 Finland has expanded the activities around the 112 Day and emergency number week. During the emergency number week, the 112 theme can be highlighted by organising a theme day in a community, hosting a public event together with other stakeholders, or sharing 112-related information on social media. Materials to support this can be found on the agency’s webpage.

This year, 112 Finland has created specific 112 instructions and a campaign on social media to reach young men. According to research and observations by authorities, young men face, on average, more challenges in acting appropriately in emergency situations than other population groups. A young person may not want to intervene or may lack the confidence to act, even if they are the first one on the scene. At the same time, their trust in authorities may be lower than in other groups, which can increase uncertainty about how to respond in an emergency.

Reaching and engaging young men is important, as many situations that lead to emergencies occur in everyday environments where young people spend their time – in schools, during leisure activities, and within peer groups. In these moments, the most important thing is to do something – not to remain a bystander.

112 Finland has contacted various organisations that work with this target group (e.g. schools, youth centers, helplines etc.) and has distributed the instructions and the material with their help. Extensive media cooperation has also been carried out.

As part of the campaign, anyone can organise a public event. Events have been listed on the 112 Finland website.

Moldova 112 Service is joining celebration of the European 112 day by organizing the following activities:
1. The 2025 annual review meeting will take place, during which the leadership of the Ministry of Internal Affairs (under whose authority we operate) will be represented by the Minister.
2. Organize award ceremony for various categories of employees and partners as: best call taker, best administrator, best partner, others, as a sign of high appreciation for involvement and outstanding results within the 112 Service of Moldova.
3. Would be organized several TV/RADIO/ONLINE media reports, dedicated to the 112 emergency number.
4. Open Doors Day at the 112 Service – we will organize visits to 112 Service for children. The objective is to inform up to 400 children on activity of 112 emergency number, this activity will take place in period 11 – 28 February.
5. Promoting the video material regarding the work of 112 call takers / activity of 112 Service.

There are 17 PSAPs in Poland, managed by approximately 1200 qualified responders of 112 emergency number.

Following the example from previous years, during the European Emergency Number’s day every PSAP organizes it’s local ceremonies with festive cakes and presence of voivodship authorities and emergency services officials. There are also thematic competitions conducted for children, educational lectures at schools and presentations of statistics data – all related to the matter. Every year the 112 Day is the subject in all kinds of media, so it’s great opportunity to raise awareness for the significance of thee number and chance to educate public about its appropriate usage. Interviews conducted with operators, during PSAPs’ opened days, familiarize people with the job characteristics. Its became also the annual tradition that the Minister of the Interior and Administration honors the PSAPs’ most committed and devoted employees with awards and inscripted plaques. This year central celebration will be held in Kraków.

Photos and reports of all related happenings will be available on governmental website 112.gov.pl, twitted on @MSWiA_gov_pl and posted on individual PSAP’s social media accounts.

February 11 marks 112 Day, dedicated this year to the 14th anniversary of the Public Safety Command Center “112.” To mark the occasion, a jubilee information and communication campaign is planned, aiming to highlight the mission of “112,” the daily dedication of its employees, and the vital role the service plays in ensuring public safety.

As part of the anniversary events, the Director of 112, Giorgi Arsoshvili, will be featured in a morning television program. In addition, a special feature story will be prepared in advance and broadcast across various television news and other programs, ensuring broad media coverage of the campaign.

The campaign will also be actively implemented on social media platforms. Special emphasis will be placed on storytelling-format videos, in which 112 operators will briefly speak about their work, their emotions, and the high level of responsibility that accompanies their daily duties.

An important component of the anniversary celebration will be the award ceremony for the Best Employees of 2025. Employees recognized in various categories will be presented with certificates of appreciation and symbolic gifts.

This year, Portugal is giving particular prominence to the European 112 Day through digital channels and a range of in-person initiatives aimed at raising awareness of good practices and familiarising the public with emergency response institutions, as well as through the public recognition of citizens who have collaborated with 112 in an exemplary manner.

In Lisbon, a joint event will be held for hundreds of children, involving the National Institute of Medical Emergency (INEM), the Public Security Police (PSP), Civil Protection Services and local Fire Brigades.

In Coimbra, we will fulfil the dream of a child with special needs to be part of INEM for a day, with a visit to the Dispatch Center (CODU) and to an emergency ambulance.

Through the media, we will promote the example of a nine-year-old child who, acting alone, called and collaborated exemplary with 112 to ensure effective assistance to their mother.

On the occasion of European Emergency Number Day 112 and the 22nd anniversary of the launch of the single emergency number in Romania, the Special Telecommunications Service (STS) is launching a large-scale public communication campaign. This campaign aims to promote the role of the STS as the technical and operational administrator of the Single National Emergency Call System, as well as to raise awareness about the responsible use of the 112 Emergency Service.
Through public impact actions that will take place during the period in question at the national level, the campaign aims to strengthen public confidence and the image of the 112 Emergency Service, highlighting the importance of each call being handled correctly.

The campaign, which will run throughout February, is structured around the following actions:

1. The issuing of a press release stating that, in 2025, the number of non-emergency calls has decreased significantly and is at its lowest level since the launch of the 112 Emergency Service in Romania. The press release will be sent to local and national media outlets and published on STS’s social media accounts.
2. The organization of a press conference to present the latest technological implementations at 112 Romania and to announce the operationalization of Next Generation 112;
3. Launching a national campaign to illuminate public and private buildings in red to highlight the importance of the 112 service. The initiative is in in its fifth edition and aims to illuminate over 100 iconic buildings in Romania. Representative images will be promoted on STS’s social media accounts, and the campaign will be promoted in the traditional media through a press release.
4. The creation of a video promoting the responsible use of the 112 Emergency number, to be published on STS’s social media accounts. The material will be proposed for national radio and television broadcast as a public service announcement;
5. The creation of four videos with useful tips on calling the 112 Emergency Service, to be published on STS’s social media accounts throughout the year;
6. Continuation and expansion of ongoing educational activities: visits organized to 112 centers and educational institutions, dedicated to informing students and young people about the mission of the 112 service, responsible calling, use of the ,,Apel 112″ mobile application, as well as the role of STS operators and intervention agencies;
7. Awarding diplomas of recognition to 112 operator who have distinguished themselves through outstanding professional performance in 2025, as a form of appreciation for their commitment and professionalism.

8. Awarding plaques to institutional partners who have supported the technological developments of Romania’s 112 Emergency Service.
9. Organizing a blood donation campaign involving technical staff, 112 operators, and other categories of specialists within the STS.

Sweden will mark 112 Day with a digital live broadcast on 11 February, where we take the opportunity to highlight 112 as an integral part of the nation’s total defence and civil preparedness. This year’s theme is “The Double Faces of Technology – Security, Vulnerability and the Path Towards a Resilient Civil Defence.”

The broadcast will focus on digital threats, disinformation, and how technological development both strengthens and challenges society’s security.

At our emergency control centres across the country, the day is observed in various ways, from celebrations with cake and balloons to open‑house activities for the public.