EENA annual publication
Public Safety Answering Points – 2024 Global edition
Every year, EENA releases its publication on the organisation of Public Safety Answering Points (PSAPs). Having started by just including European structures, the publication now covers 64 countries worldwide. This document is prepared with the generous contributions of the EENA network of emergency services and public authorities.
Public Safety Answering Points – 2024 Latin American edition
Produced in collaboration with the Department of Public Security of the Organization of American States (OAS).
Documents
Who is Who in the Public Safety Industry 20
Applying the NG112 Framework to support European legislative requirements
Real-Time Text in Ireland
NG112 Use Cases
Emergency Communications in Australia – a NECWG White Paper
EENA Position Paper: Digital Networks Act – Annex II Detailed Recommendations
EENA Position Paper: Digital Networks Act – An Opportunity to Build a Safer and Resilient EU
Emergency communications over LTE and IMS: Unresolved issues and risks
Strategies for accessible emergency communications
The rising demand for emergency services
Optimisation of Procedures for Interventions & Operations
Emergency Satellite Communications
112 Day Recommendations
Who is Who in the Public Safety Industry 18
AI Special Project Final Report
Accessible Emergency Communication via Relay Services
MCX in Public Safety
EENA Membership information pack 2025
PSAP Directory
Who is Who in the Public Safety Industry 17