EENA annual publication

Public Safety Answering Points – 2025 Europe Edition
With the support of

Every year, EENA releases its publication on the organisation of Public Safety Answering Points (PSAPs). This document is prepared with the generous contributions of the EENA network of emergency services and public authorities.
Documents
Who is Who in the Public Safety Industry 17
Notruf Niederösterreich: Enhancing Emergency Response
112 Day Country-by-Country Report
Public Safety Answering Points: 2023 Global Edition
TPSP Project: Final Report
Who is Who in the Public Safety Industry 16
NG112 Testing
AML: One Page Infographic
Accessibility: One-Page Infographic
PSAPs Latin American Edition 2023: Abstract
IMS Packet Switched Emergency Communications & ESInet Interconnection
Next Generation eCall: Integration with an Emergency Services IP Network
Data Sharing Between Emergency Services: 2023 Update
EU Legislation One-Page Infographic
EENA Recommendation on emergency caller location information criteria for mobile-originated emergency communications
Migration to 112: European Emergency Number in the Tuscany Region, Italy
AML Report Card: 2023 Update
AED Mapping & Emergency Response: 2023 Update
RTT and TC Implementation in Europe
112 Day Report: 40 Recommendations on Public Safety