EENA annual publication
Public Safety Answering Points – 2022 Global edition
Every year, EENA releases its publication on the organisation of Public Safety Answering Points (PSAPs). Having started by just including European structures, the publication now covers 57 countries worldwide. This document is prepared with the generous contributions of the EENA network of emergency services and public authorities.
documents
![](https://ml1czqgskmun.i.optimole.com/w:106/h:150/q:mauto/f:best/https://eena.org/wp-content/uploads/GIS-The-value-of-spatial-information-for-emergency-services-pdf.jpg)
January 16, 2017
GIS: Value of Spatial Information for Emergency Services
![](https://ml1czqgskmun.i.optimole.com/w:106/h:150/q:mauto/f:best/https://eena.org/wp-content/uploads/eCall-implementation-in-Lithuania-pdf.jpg)
December 8, 2016
eCall Implementation in Lithuania
![](https://ml1czqgskmun.i.optimole.com/w:106/h:150/q:mauto/f:best/https://eena.org/wp-content/uploads/Brussels-Attacks-Case-Study-pdf.jpg)
December 2, 2016
Brussels Attacks: Crossover between Research & Reality
![](https://ml1czqgskmun.i.optimole.com/w:106/h:150/q:mauto/f:best/https://eena.org/wp-content/uploads/Drones-operations-manual-template-pdf.jpg)
November 9, 2016
Drones Operations Manual Template
![](https://ml1czqgskmun.i.optimole.com/w:106/h:150/q:mauto/f:best/https://eena.org/wp-content/uploads/WebRTC-emergency-services-pdf.jpg)
November 2, 2016
WebRTC & Emergency Services
![](https://ml1czqgskmun.i.optimole.com/w:106/h:150/q:mauto/f:best/https://eena.org/wp-content/uploads/EENA-DJI-Report-1-pdf.jpg)
November 2, 2016
EENA/DJI Project Report
![](https://ml1czqgskmun.i.optimole.com/w:106/h:150/q:mauto/f:best/https://eena.org/wp-content/uploads/Smartcities-emergency-services-pdf.jpg)
October 12, 2016
Smart Cities & Emergency Services
![](https://ml1czqgskmun.i.optimole.com/w:106/h:150/q:mauto/f:best/https://eena.org/wp-content/uploads/What-is-needed-for-interoperability-testing-pdf.jpg)
September 19, 2016
What is needed for Interoperability Testing?
![](https://ml1czqgskmun.i.optimole.com/w:106/h:150/q:mauto/f:best/https://eena.org/wp-content/uploads/2016_06_22_PEMEA_Protocols_and_Procedures_Final_ContributorsUpdate-pdf.jpg)
June 22, 2016
PEMEA protocol & procedures specification
![](https://ml1czqgskmun.i.optimole.com/w:106/h:150/q:mauto/f:best/https://eena.org/wp-content/uploads/2016_06_22_PEMEA_Validation_Final2-pdf.jpg)
June 22, 2016
PEMEA Approval Procedure
![](https://ml1czqgskmun.i.optimole.com/w:106/h:150/q:mauto/f:best/https://eena.org/wp-content/uploads/GIS112-in-Estonia-pdf.jpg)
May 26, 2016
GIS112 in Estonia
![](https://ml1czqgskmun.i.optimole.com/w:106/h:150/q:mauto/f:best/https://eena.org/wp-content/uploads/REACH112_D8.5_Final_Report_on_REACH112_v1.2-pdf.jpg)
April 30, 2016
REACH112 – Final report
![](https://ml1czqgskmun.i.optimole.com/w:106/h:150/q:mauto/f:best/https://eena.org/wp-content/uploads/Next-Generation-112-Emergency-Services-Plugtest-2016-Report-BY-ETSI-pdf.jpg)
April 22, 2016
NG112 Emergency Services Plugtest 2016 – Report by ETSI
![](https://ml1czqgskmun.i.optimole.com/w:106/h:150/q:mauto/f:best/https://eena.org/wp-content/uploads/tr_103393v010101p-pdf.jpg)
March 19, 2016
EMTEL: AML for emergency calls
![](https://ml1czqgskmun.i.optimole.com/w:106/h:150/q:mauto/f:best/https://eena.org/wp-content/uploads/The-Internet-of-things-and-emergency-services-pdf.jpg)
March 3, 2016
The Internet of Things and Emergency Services
![](https://ml1czqgskmun.i.optimole.com/w:106/h:150/q:mauto/f:best/https://eena.org/wp-content/uploads/Advanced-Mobile-Location-AML-Specifications-requirements-pdf.jpg)
March 2, 2016
AML: Specifications & Requirements
![](https://ml1czqgskmun.i.optimole.com/w:106/h:150/q:mauto/f:best/https://eena.org/wp-content/uploads/eCall-Key-Performance-Indicators-pdf.jpg)
February 8, 2016
eCall Key Performance Indicators
![](https://ml1czqgskmun.i.optimole.com/w:106/h:150/q:mauto/f:best/https://eena.org/wp-content/uploads/eCall-factsheet-pdf.jpg)
December 31, 2015
eCall Factsheet
![](https://ml1czqgskmun.i.optimole.com/w:106/h:150/q:mauto/f:best/https://eena.org/wp-content/uploads/Media-in-Authority-to-Citizen-A2C-Communications-pdf.jpg)
December 16, 2015
Media in Authority-to-Citizen Communications