EENA annual publication
Public Safety Answering Points – 2023 Global edition
Every year, EENA releases its publication on the organisation of Public Safety Answering Points (PSAPs). Having started by just including European structures, the publication now covers 64 countries worldwide. This document is prepared with the generous contributions of the EENA network of emergency services and public authorities.
documents
December 2, 2015
PEMEA requirements & functional architecture
November 30, 2015
Recording for PSAPs: Future Technology
November 20, 2015
RPAS & Emergency Services
September 29, 2015
Data Sharing between Emergency Services
August 24, 2015
AML in the United Kingdom
July 15, 2015
Public Warning (updated)
July 15, 2015
NG112 Transition Models: Implementation Activities
June 16, 2015
Access to 112 from Private Networks
June 10, 2015
SMS communication with PSAPs and EROs (updated)
June 7, 2015
Managing Human Resources in a PSAP
May 21, 2015
Using and Optimising GIS in Emergency Response
May 7, 2015
Managing Change: Finland
April 15, 2015
Handset Derived Location for Emergency Calls
March 18, 2015
112 Apps strategy
February 12, 2015
Managing Change
January 14, 2015
Workforce Management
December 18, 2014
KPIs for Evaluation of a PSAP Operation
November 19, 2014
Caller Location in Support of Emergency Services (updated)
October 24, 2014
Managing Change: Regione Lombardia, Italy