To be held on: 01 December, 15:00 CET
Many of us have worked for or visited control rooms where each call-taker uses three, four or five computer screens. With Next-Generation 112, more and more data will be coming to the PSAP and posing new challenges for emergency call-takers.
How can a human being manage a large amount of simultaneous information in a short time frame? This is where modern user experience and user interface (UX/UI) design techniques and automatic recommendations for call-taking and dispatch come into play.
In this webinar, we will hear the experiences of emergency services representatives in Finland and Sweden who are trying to make managing calls and dispatch easier and smoother.
Andreas Leviné (SOS Alarm) & Leo Lambert (Corti)
Product owner, SOS Alarm Sweden AB / Product Manager, Corti
Mika Taavitsainen (ERC Administration, Finland)
ICT system administrator, Emergency Response Centre Administration, Finland
how to join
After registering, you will receive a confirmation email containing information about joining the webinar.