The Emergency Services Staff Network (ESSN) is an international network gathering emergency services and public authorities staff directly or indirectly involved with emergency calls handling world-wide.

ESSN is not about a number. Whether the emergency number is 112, 999, 18, 061, 100 or anything else… the aim is the same: the highest quality of emergency services for the safety of our fellow citizens.

ESSN welcomes all relevant public authorities and emergency services, from Ministry representatives to rescuers. ESSN members are control room staff, technical experts, fire-fighters, ambulance staff, paramedics, coastguards, search and rescue professionals, Ministers and cabinet members, and more…

ESSN currently welcomes over 1500 members from 80+ countries worldwide, with a large European focus!

Become an ESSN member

To join ESSN, all you need to do is send an email to Jérôme Pâris at [email protected].

Note that ESSN membership is free of charge!

Feedback from EsSN members

"

EENA is a great hub for us PSAP organisations! EENA has created natural meeting places, physically and virtually, where we can join, meet and exchange best practises and lessons learned.

Björn Skoglund

SOS Alarm, Sweden

Thanks to the transnational PSAP contact database managed by EENA, we have been able to help those that have faced emergencies outside Lithuania. We are proud of this partnership that results in saving lives.

Tadas Maroscikas

Lithuanian Emergency Response Centre

EENA’s work in the last ten years was really important to realise how 112 systems are different all over Europe. The ESSN platform made it possible for us, emergency services, to meet and exchange our experience. Now we enter in an age where we will build together a better 112 service.

EENA’s 20th anniversary feedback

Anonymous

EENA is doing a great job by bringing all stakeholders together! 112 is a crucial thing in the rescue service chain and everybody should work together on improving functioning of and promoting awareness about this European emergency number.

EENA’s 20th anniversary feedback

Anonymous

EENA is a very good platform for sharing knowledge and experience between European emergency services. All countries should learn from each other.

EENA’s 20th anniversary feedback

Anonymous

The EENA is playing a very significant role in Europe by bringing together a lot of ideas from many different European emergency services. By working together, we will have a most effective effect.

EENA’s 20th anniversary feedback

Anonymous