eCall is estimated to have the potential to save up to 2,500 lives annually. But one legacy issue remains: ensuring a callback service is possible.
8 recommendations to get the most out of Public Warning Systems
Here were are! Today is the deadline for the 3,5-year long-period for the Member States of the European Union to deploy telephone-based public warning systems. However, public authorities should not limit themselves only to the legal mandate but rather make sure to get the best possible system to alert their population.
Can AI & VR solve the challenges of our first responders?
As we accelerate into a digital-first future, there are some jobs that can never be replaced. Emergencies happen all the time and the first responders are crucial players in controlling the damage and saving lives. Ambulance workers, firefighters, police officers; all these workers are needed in extraordinary times. And they are people, the same as the ones they’re saving. So who is helping them?
Enterprise Emergency Communications
Emergency calls and communication technology have a close connection to each other. However, the rapid technological change and its application in public networks and internal companies complicate routing emergency calls from companies to the most appropriate PSAP.
A human-centred approach to emergency services
I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Maya Angelou.
One of the primary tasks of all emergency services is to ‘serve their communities’. But what does that mean and how do we know when we are doing it well?
ISCRAM: bridging the gaps between research and public safety
Research on public safety requires collaboration among academic, industry, and government professionals to develop pragmatic solutions to real-world problems and, at the same time, explore future problems to prepare how to solve them. This blog post introduces collaborative research on public safety performed by the ISCRAM community. It suggests opportunities for public-safety professionals who would like to participate and shape this research to address timely issues related to emergency preparedness, response, and recovery.
NG112 with accessibility in mind
How can accessibility services be implemented in an NG112 system? The opinion of Gabriel Unterholzer.
Are we crossing the stream to get water?
Dispatchable location has over the years been one of the most prominent challenges for the public safety sector. Gustaf Nordenhök delves into this topic.
Improving 112 accessibility in Estonia
We are aware of the importance of accessible emergency services and the legislative requirements placed on EU countries, but how are countries ensuring that these are put into practice? We hear the perspective of Kaili Tamm, advisor on 112 at the Estonian Ministry of Interior.
EENA meets Mher Hakobyan from EDF
There are around one billion persons¹ with some form of disability in the world and over 100 million² live in Europe. Disability affects a high proportion of the population but are emergency services accessible to all? How can they ensure that all people can get help when they need it?