This blogpost by offers a practical guide for Public Safety Answering Points on how to begin adopting AI, from call transcription and translation to predictive analytics and triage, highlighting both the opportunities to improve efficiency and save lives, and the need for careful planning, data security, and staff training.
This blogpost provides a summary of the most important issues EENA members have reported on LTE and IMS.
In this blog post, Cestel presents how their NG eCall decoder and NextGen IVS eCall Simulator can benefit PSAPs.
This blog post covers what the new cybersecurity requirements established by the EU’s new directive (NIS 2). The post explains the improvements to the previous directive, the benefits to PSAPs and the time it takes for the Directive to come into effect.
This blog post explores the complexity of emergency numbers across different regions and how emergency calls are recognised and prioritised. The article also delves into how mobile devices and networks handle emergency calls using various technical standards and how they ensure the correct routing and priority for these critical communications, especially when users are roaming internationally.
This blog will explore how best to understand digitalisation, the role it can play in Public Safety Answering Points (PSAPs) and emergency services, and how best to exploit its potential.
The commercial and regulatory drive to roll out 4G/5G networks is generally welcomed by all stakeholders. Mobile Network Operators (MNOs) can increase network capacity by refarming valuable spectrum from “legacy” 2G and 3G network services to facilitate the provision of more enhanced services to their customers while regulators and authorities will be pleased to see faster speeds, better connectivity, and more enhanced and flexible communication services available to the public.
This blog considers the role of PEMEA in light of new accessibility requirements clarified by the recently adopted delegated regulation supplementing the European Electronic Communications Code.
The Public Safety Command Centre “112” of the Ministry of Internal Affairs of Georgia was actively involved in the process of managing the COVID-19 pandemic from the very beginning; and has been working continuously in emergency mode to provide timely and highly qualified services to every citizen.
Emergency calls and communication technology have a close connection to each other. However, the rapid technological change and its application in public networks and internal companies complicate routing emergency calls from companies to the most appropriate PSAP.
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