EENA annual publication
Public Safety Answering Points – 2023 Global edition
Every year, EENA releases its publication on the organisation of Public Safety Answering Points (PSAPs). Having started by just including European structures, the publication now covers 57 countries worldwide. This document is prepared with the generous contributions of the EENA network of emergency services and public authorities.
documents
March 1, 2023
RTT and TC Implementation in Europe
February 11, 2023
112 Day Report: 40 Recommendations on Public Safety
February 10, 2023
PSAPs Global Edition 2022: Abstract
October 11, 2022
NG112 Forest Guide
October 4, 2022
Participation of Children and Teenagers in Public Safety
August 17, 2022
Emergency Communications and the EU Legislative Framework
February 1, 2022
116117 Deployment Plan in Italy and AREU Lombardy – Case Study
November 18, 2021
Citizen Response To Cardiac Arrest
October 7, 2021
Using AED-equipped UAV to enhance cardiac arrest response
July 1, 2021
Data analytics in public safety
June 25, 2021
Updated document: Multilingual Emergency Communications
May 31, 2021
Unmanned Traffic Management
May 5, 2021
Caller location in NG112
January 21, 2021
Exchange of best practices – Designing a PSAP
January 6, 2021
CC:IPS Campaign – Lessons learned during COVID-19 (Lesson 2)
December 7, 2020
Emergency call handling service chain description