EENA annual publication
Public Safety Answering Points – 2024 Global edition
Every year, EENA releases its publication on the organisation of Public Safety Answering Points (PSAPs). Having started by just including European structures, the publication now covers 64 countries worldwide. This document is prepared with the generous contributions of the EENA network of emergency services and public authorities.
Public Safety Answering Points – 2024 Latin American edition
Produced in collaboration with the Department of Public Security of the Organization of American States (OAS).
documents

September 19, 2023
EU Legislation One-Page Infographic

May 15, 2023
AML Report Card: 2023 Update

March 14, 2023
AED Mapping & Emergency Response: 2023 Update

March 1, 2023
RTT and TC Implementation in Europe

February 11, 2023
112 Day Report: 40 Recommendations on Public Safety

February 10, 2023
PSAPs Global Edition 2022: Abstract

October 11, 2022
NG112 Forest Guide

October 4, 2022
Participation of Children and Teenagers in Public Safety

August 17, 2022
Emergency Communications and the EU Legislative Framework

February 1, 2022
116117 Deployment Plan in Italy and AREU Lombardy – Case Study

November 18, 2021
Citizen Response To Cardiac Arrest

October 7, 2021
Using AED-equipped UAV to enhance cardiac arrest response

July 1, 2021
Data analytics in public safety

June 25, 2021
Updated document: Multilingual Emergency Communications

May 31, 2021
Unmanned Traffic Management