EENA is pleased to announce that our special project on the conveyance of emergency communications and contextual data to PSAPs via Third Party Service Providers (TPSPs) is now underway, following our call for interest last year.

In our report on Emergency Communications from Third-Party Service Providers – in which we concluded that TPSPs are valuable, necessary, and indeed becoming an inevitable part of providing emergency assistance – we found a number of barriers to seamless TPSP integration in Europe.

In order to address these barriers, EENA has engaged representatives from 8 TPSP solutions providers and 15 PSAP organisations to address and develop a harmonised approach to PSAP-TPSP relationships in Europe.

Work is ongoing within a closed user group. Results will be published in early 2024, and discussed in greater detail at the EENA 2024 Conference.