EENA is the go-to place for thousands of professionals when it comes to emergency services know-how, gathering knowledge and expertise on the sector like few others.
For this reason, EENA provides consultancy services to public authorities and emergency services organisations.
Services provided
Documentation
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- Full access to technical and operational documents prepared by EENA
- Full access to EENA documents usually reserved to EENA members e.g. Annual reports on emergency calls handling systems and emergency services organisation in Europe and beyond
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Expertise
Provision of technical and operational advice and recommendations:rn
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- Briefing by EENA staff to small groups
- Organisation of workshops/conferences during which we invite international experts to speak on matters identified as crucial for the project
- Definition/Review of users’ requirements and support on how to implement themrnReview and advice on the plans and documents provided
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Benchmark
Coordination of visits to “best in class” emergency calls centres.
Additional information
- No competition – We do not compete with our corporate members providing consultancy services. We believe that our expertise should rather be used as a complement to their services;
- No exclusivity – When we respond to a call for proposal/call for tenders, please note that we do not intend to be exclusive and we reserve the right to be in competing consortia;
- No coordination – In the framework of projects requiring a consortium of several organisations (e.g. EU projects), EENA does not intend to act as coordinator; EENA can be a full member of the consortium or a subcontractor.
Please note that EENA provides consultancy services only to public authorities and emergency service organisations.