24 September at 14:30 CEST: Tech Transitions: Implementing Change Effectively in the Emergency Field
This webinar explores the important aspects of technology implementation and change management. Participants will learn about the strategies that 112 Finland and the London Fire organisations use to integrate new technologies effectively and manage the associated changes. The session will highlight real-world challenges and solutions, offering attendees practical knowledge to apply in their own fields.
Presented by
Chair: Alfonso Zamarro
Vice-Chair of EENA Tech & Ops Committe
Abdel Guermellou
London Fire Brigade
Abdel Guermellou has 26 years of dedicated service in the London Fire Brigade, having worked in various roles. His extensive experience includes managing and developing crucial organisational and operational equipment and processes. He has successfully led multiple project management initiatives, ensuring the implementation of efficient and effective firefighting strategies. His commitment to excellence has consistently contributed to the safety and readiness of the London Fire Brigade.
Patrick Tiainen
112 Finland
Patrick Tiainen is a senior operator currently working as a communications specialist. He entered the field in 2019 when the agency was entering a transition period in applying new technologies. He is also a therapist interested in cognitive ergonomics, which has helped him approach the changes through a solution-focused perspective. He has built a strong connection with the operators at the agency through his role as a trustee.