Public Safety Groups OK Pact to Improve Emergency Communications Worldwide
Public safety organizations representing members in, Canada, the European Union, United Kingdom, and the United States today signed a first-of-its-kind agreement to work together to improve the emergency communications systems that serve nearly one billion people worldwide. Under the pact, the Association of Public-Safety Communications Officials, Canada (APCO Canada), the European Emergency Number Association (EENA), […]
Integrating Search & Rescue drones in airspace
Learn how Croatian emergency services are using drones for good. In the past years, Unmanned Aircraft Systems (UASs or drones) have become a valuable resource for emergency services. Despite their great potential to disrupt emergency response, the potential of drones risks to be hindered due to the limitations of airspace regulations. With plenty of other […]
Court of Justice of the EU rules that SIM-less calls to 112 should be located
The Court of Justice of the EU has released this morning an important judgement on interpretation of EU legislation regarding calls to 112. In its judgement, the Court estimated that calls made from phones without SIM-cards to 112 also fall under the scope of the requirements set out in article 26 of the Universal Service […]
EENA’s statement regarding 112 developments in Romania
On Thursday 25th July, in the Romanian city of Caracal, a 15-year-old girl called the 112 emergency number 3 times. She reported that she had been abducted and asked for urgent help. That help did not arrive until 19 hours later, at which time she was presumed dead. The suspect later told police that he […]
EU Commission pursues infringement procedures over 112 legislation
EU Commission launches infringement procedures towards Croatia, Czechia, Germany, Greece, and Spain after they failed to effectively implement the rules on accessibility and location of emergency communications.
EENA’s position on Greek 112 reform
EENA’s position on Greek 112 reform: Prime Minister Kyriakos Mitsotakis has vowed to make 112 and public warning fully operational by the end of this year.
How is AML deployed all over the world
AML Report Card published: development around the world There is no doubt of the importance of accurate location in responding to an emergency, as minutes or even seconds of delay in assistance can completely change a situation. But what happens when a person in an emergency finds themselves in an unfamiliar city, remote area, or […]
The Reality of Accessible Emergency Services
Living with a disability in Europe In February this year, France announced the launch of Total Conversation on the 114 emergency number. This platform – available online and as an app in both spoken and sign language – allows people with disabilities to communicate with emergency services using video and text. The launch represents a […]
Next Generation 112, now
At the EENA Conference 2019, EENA announced the launch of a new project to modernise how citizens can contact emergency services, as well as how emergency organisations communicate with each other. The year-long pilot project – Launching the Deployment of Next Generation 112 (NG112) – will demonstrate how technologies we use every day such as […]
NG112 project: call for applications
Today at the EENA Conference 2019, EENA announced a call for applications for a new project – Launching the Deployment of Next Generation 112 (NG112) – to both modernise how citizens can reach help in case of emergency and to interconnect emergency services. Consortium, including public authorities and middle-tier companies, are invited to apply. The […]