EENA Operations document on ‘112 PSAPs Technology’ Released
The purpose of this document is to create a general overview of technological systems and services used within 112 systems today. Depending on the mandate of the public safety answering point (PSAP), the main technological systems that are necessary are, for instance, call taking system, computer aided dispatch (CAD), Geographic Information System (GIS) and the radio network. Calls […]
EENA Operations document on ‘Managing the tendering process’ released
Most public authorities at some stage will engage in a tendering process as it seeks to procure goods and services from a private organisation. Public procurement can be defined as the acquisition, whether under formal contract or not, of works, supplies and services by public bodies. It ranges from the purchase of routine supplies or services to formal […]
EENA updates its details in the EU transparency register
Brussels – EENA is a registered organisation in the official EU transparency register and we deeply believe that the transparency register should be mandatory rather than optional. As stated in the register’s official website, its aim is to provide citizens with a direct and single access to information about who is engaged in activities aiming […]
Dubai Police join European Emergency Number Association
Dubai – Dubai Police have become a member of the European Emergency Number Association (EENA), after its participation in EENA’s latest conference held in Warsaw, Poland in April, a Dubai Police official said. Read more
Social Media and Civil Protection – EENA to participate in the EU project EMERGent
15 April 2014, Paderborn (Germany) – Social media is a serious and fast growing phenomenon for creating and maintaining social links. The convergence of social networking and mobile media technology is also shifting the way people communicate, and gain or
Public Safety Answering Points in Europe 2013
We are delighted to release the update of the “Public Safety Answering Points (PSAPs) in Europe” document for 2013. It has been prepared with the generous contribution of our members from the EENA Advisory Board and the 112 Emergency Services Staff Network (112 ESSN) and we have done our utmost to provide an accurate reflection […]
112 Awards Ceremony
The 112 Awards Ceremony has revealed its winners. Awardees from the Czech Republic, Finland, Greece, Poland, Romania, Slovenia and Spain walked off with top honours rewarding their commitment to promote and improve the European emergency number 112.
First emergency control centre in the world to receive EENA’s Certificate of Quality Standard
EENA is delighted to announce that the first PSAP to receive its Certificate of Quality Standard is Centro de Emergencias Castilla y Leon 112 from Spain.
1000 members representing emergency services from 71 countries world-wide!
EENA – Today EENA has reached the number of 1000 members representing emergency services from 71 countries world-wide! We would like to thank them all for their support! Read more
EENA Operations document on ‘112 Apps’ released
The Operations and Next Generation Committees of the European Emergency Number Association (EENA) have published their 112 Apps Document, in order to provide emergency services with a high level description of a common technical architecture for Apps providing access to emergency services. The document describes the functional requirements, architecture and the minimum set of data […]