September 30, 2014

More than 1000 EENA Members from over 70 countries now connected through EENA networking tool!

EENA is delighted to announce that EENA Members App, our Members’ brand new networking tool, is up and running.

Read more

September 22, 2014

EENA’s response on ECC Public Consultation and Draft Report on Caller Location in support of Emergency Services

EENA would like to welcome the public consultation on the ECC Draft Report 225 and is delighted that the issue of caller location is being addressed. EENA completely agrees with the conclusion that “A-GNSS should be implemented as a caller location technique in addition to the existing network based methods”. We are very much in […]

Read more

September 10, 2014

European Public Safety community gives cautious welcome to report on the future use of the UHF band in Europe

EU – The European public protection and disaster relief (PPDR) community has given a cautious welcome to the recommendations in the High Level Group (HLG) report made to the European Commission on the future use of the 470-790 MHz UHF band.

Read more

July 22, 2014

EENA Operations document on ‘Assessing meaningful response times’ released

The aim of this document is to provide a general overview of why response times are needed and why the quality of those interventions needs to be robustly and transparently measured from the citizen’s perspective. It discusses the types of interventions that need to be evaluated and provides a rationale for doing so. The document […]

Read more

July 18, 2014

EENA NG112 document on ‘Next Generation 112 transition models’ released

This document provides an overview of how to transition from an existing 112 emergency architecture to NG112 using a number of different steps. The intent of this document is to assist implementers in planning the migration of their specific 112 deployments to NG112. Different transition models allow a solution to be selected based on specific […]

Read more


EENA Operations document on ‘Contingency plans’ released

All public safety answering points (PSAPs) have to be available or reachable 24 hours a day, all year long. However, they may become partially or totally unavailable due to all kind of different reasons such as technical failures, epidemics or natural disasters. Emergency services need to be prepared to react when situations like this occur. Consequently, PSAPs have […]

Read more


EENA Operations document on ‘112 PSAPs Technology’ Released

The purpose of this document is to create a general overview of technological systems and services used within 112 systems today. Depending on the mandate of the public safety answering point (PSAP), the main technological systems that are necessary are, for instance, call taking system, computer aided dispatch (CAD), Geographic Information System (GIS) and the radio network. Calls […]

Read more


EENA Operations document on ‘Managing the tendering process’ released

Most public authorities at some stage will engage in a tendering process as it seeks to procure goods and services from a private organisation. Public procurement can be defined as the acquisition, whether under formal contract or not, of works, supplies and services by public bodies. It ranges from the purchase of routine supplies or services to formal […]

Read more

July 1, 2014

EENA updates its details in the EU transparency register

Brussels – EENA is a registered organisation in the official EU transparency register and  we deeply believe that the transparency register should be mandatory rather than optional. As stated in the register’s official website, its aim is to provide citizens with a direct and single access to information about who is engaged in activities aiming […]

Read more

June 29, 2014

Dubai Police join European Emergency Number Association

Dubai – Dubai Police have become a member of the European Emergency Number Association (EENA), after its participation in EENA’s latest conference held in Warsaw, Poland in April, a Dubai Police official said. Read more

Read more