June 20, 2014

First emergency control centre in the world to receive EENA’s Certificate of Quality Standard

EENA is delighted to announce that the first PSAP to receive its Certificate of Quality Standard is Centro de Emergencias Castilla y Leon 112 from Spain.

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May 20, 2014

1000 members representing emergency services from 71 countries world-wide!

EENA – Today EENA has reached the number of 1000 members representing emergency services from 71 countries world-wide! We would like to thank them all for their support!   Read more

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April 16, 2014

EENA Operations document on ‘112 Apps’ released

The Operations and Next Generation Committees of the European Emergency Number Association (EENA) have published their 112 Apps Document, in order to provide emergency services with a high level description of a common technical architecture for Apps providing access to emergency services. The document describes the functional requirements, architecture and the minimum set of data […]

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April 15, 2014

Social Media and Civil Protection – EENA to participate in the EU project EmerGent

EU projects – Social media is a serious and fast growing phenomenon for creating and maintaining social links. The convergence of social networking and mobile media technology is also shifting the way people communicate, and gain or share information, especially during emergency or crisis situations. For example, during catastrophes throughout the world, like the Loveparade […]

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April 14, 2014

Outcomes of the EENA Conference 2014 published

EENA – 2-4 April 2014, Warsaw, Poland – More than 400 attendees from Europe and beyond participated in the EENA Conference 2014 and 112 Awards 2014 organised in the Marriott Warsaw Hotel. Presentations, pictures and videos are now available.   Read more

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April 12, 2014

Public Safety Answering Points in Europe 2013

We are delighted to release the update of the “Public Safety Answering Points (PSAPs) in Europe” document for 2013. It has been prepared with the generous contribution of our members from the EENA Advisory Board and the 112 Emergency Services Staff Network (112 ESSN) and we have done our utmost to provide an accurate reflection […]

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European 112 Day 2014

On the occasion of the European 112 Day, Members of the European Parliament and civil society representatives criticised the European Commission for its lack of initiative in improving the functioning of the European emergency number 112.

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April 2, 2014

EENA is proud to announce the 112 Awards 2014 winners

EENA – The 112 Awards Ceremony has revealed its winners in Warsaw. Awardees from the Czech Republic, Finland, Greece, Poland, Romania, Slovenia and Spain walked off with top honours rewarding their commitment to promote and improve the European emergency number 112. Read more

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February 16, 2014

Next Generation Emergency Services project to be funded by the European Commission

On December 11th, the European Commission launched its Horizon2020 Work Programme for 2014-2015. A specific topic entitled "Communication technologies and interoperability: Next Generation emergency services" (Reference DRS -19-2014) has been included to

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February 7, 2014

EENA responds to the Romanian 112 Operator’s Open Letter

The answer of the European Emergency Number Association to the open letter sent by Raluca Cojocaru, 112 Operator in Romania Dear citizens, Dear journalists and politicians, Dear members of the Romanian Parliament, Dear members of the Romanian Government, Mr. President Traian Basescu, Mr. Prime Minister Victor Ponta, We, the European Emergency Number Association, today received […]

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