From the 27th to the 28th November 2014, the final HeERO International Conference will take place in Madrid, Spain.
Knowing the exact location of people calling the 112 emergency number is crucial and will save lives. It allows the emergency services to route the calls to the most appropriate Public Safety Answering Point (PSAP), make quicker interventions and help verify the authenticity of the calls. Medical research shows that for certain pathologies, a one-minute […]
EENA is delighted to announce that the 'Public Safety Answering Points (PSAPs) in Europe' document, 2014 edition, is now available. The ‘PSAPs in Europe' document offers an elaborate description of national structures that relate to the functioning of PSAPs. It aims at illustrating the complexity of each national structure, and to provide a clear idea […]
Caller location in case of an emergency is a fundamental element for the protection of citizens in distress. In the UK, with 60% of emergency calls to 112 and 999 made from mobile phones, caller location is often imprecise. A new service, produced in the UK by BT, EE and HTC, comes to address this […]
EENA has released its new publication “Managing Change: The example of Regione Lombardia, Italy”. “Case Study Documents”, a new type of EENA publications, are conceived as a useful tool for interested stakeholders who can benefit from gaining insight from existing practices. The purpose of this publication is to provide national and/or regional authorities with a […]
Traffic incidents are one of the major causes of deaths and injuries in Europe. A timely and efficient intervention by the emergency services is crucial to save lives and reduce human suffering. In many cases, passengers of a vehicle involved in an incident are unable to contact emergency services. Moreover, if they do so, it […]
Efficient communication during rescue operations and emergency management is significant, especially when thinking of the cost: delays or misunderstandings can lead to the loss of human lives. Emergency Services Europe Network (ESENet) aimed at establishing a network of stakeholders in the Emergency Management domain in order to identify, discuss and agree on needs, requirements, new […]
EU – EENA is encouraged that the topics of the European Emergency Number 112 and eCall were raised by the European Parliament during the EP Hearings 2014, and welcomes the initiative of the European Parliament to address these important issues.
EENA is delighted to announce that EENA Members App, our Members’ brand new networking tool, is up and running.
EENA’s response on ECC Public Consultation and Draft Report on Caller Location in support of Emergency Services
EENA would like to welcome the public consultation on the ECC Draft Report 225 and is delighted that the issue of caller location is being addressed. EENA completely agrees with the conclusion that “A-GNSS should be implemented as a caller location technique in addition to the existing network based methods”. We are very much in […]