January 28, 2016

EENA Annual Report 2015 now available!

EENA is very happy to present to you our Annual Report for 2015! Are you interested in the emergency services and public safety field? Then this publication is for you. Read about EENA’s work on drones, emergency apps, caller location, publications and events, awareness of 112, and more important moments of our work in this […]

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January 25, 2016

Meet the new EENA Board of Directors

EENA is very happy to announce the appointment of the new EENA Board of Directors! The EENA Board of Directors is providing guidance to the association’s work and works on high-level, strategic issues in cooperation with the rest of the EENA team. We would like to truly thank all of them for their support and […]

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January 21, 2016

Social Media photo contest – Raising awareness of 112!

  21/01/2016 – EENA is happy to announce the launch of the "112 photo contest" a social media contest with the aim of raising awareness of the European emergency number 112! In the context of the upcoming European 112 Day on 11 February, EENA takes on social media to spread the message: Emergency in the […]

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January 15, 2016

EENA joins ‘HELP 112’ EU project to improve caller location in emergencies

We are happy to announce the launch of the ‘HELP 112’ project that will run for 1 year with the aim of improving caller location information transferred to Public Safety Answering Points (PSAPs). HELP 112 is the pilot project on the design, implementation and execution of the transfer of GNSS data during a 112 call […]

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January 14, 2016

‘Media in Authority-to-Citizen (A2C) Communications’ operations document now available!

With the emergence of mobile technologies and the penetration of social media in daily life, new ways on how emergency response organisations (EROs) can communicate with citizens and visitors in case of emergencies and disasters become available. The existing mass media channels (TV, radio and press) are complemented by social media with its two-way communication. […]

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December 15, 2015

EENA Advisory Board Vice-Chair, Mladen Vratonjic, becomes the new Chair of TCCA!

20/05/2015 – EENA is very happy that Mladen Vratonjic, EENA Advisory Board Vice-Chair, was elected to become the new Chair of TCCA. Mladen Vratonjic was approved for his new role during the General Assembly's vote, held in Barcelona on 20/05/2015. Gary Machado, EENA Executive Director, congratulated him for this achievement: "I wish Mladen every success […]

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December 14, 2015

François Hollande : «Nous devons continuer à créer toujours plus de numéros d’urgence»

On Thursday 25th July, in the Romanian city of Caracal, a 15-year-old girl called the 112 emergency number 3 times. She reported that she had been abducted and asked for urgent help. That help did not arrive until 19 hours later, at which time she was presumed dead. The suspect later told police that he killed the girl, as well as another teenager.

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François Hollande: “We should create even more emergency numbers”

14 December, 2015 For the French version, please see below. PARIS – François Hollande publicly welcomed the multiplication of emergency numbers in France in 2015 at a press conference held at the Palais de l’Élysée this Monday. “It is necessary that French people benefit from as many emergency numbers as possible” declared the French president […]

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December 9, 2015

‘PEMEA Architecture’ document published by EENA Technical Committee

There are presently hundreds of emergency calling applications in use across Europe but none of them permit seamless roaming and so are constrained in where they can be used. The aim of the PEMEA architecture is to allow a user to select an application that meets their needs based on functionality, cost and levels of […]

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December 8, 2015

‘Recording for PSAPs – Future Technology’: Read the latest publication from the EENA Technical Committee

Today recording in PSAPs is mostly limited to voice recording, often with analogue or ISDN telephone systems. Future recording will be based on IP networks and include communication types other than voice such as text and video. This paper reviews the current PSAP recording technology and introduces the changes happening in PSAPs that affect recording. […]

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