EENA releases ‘eCall TPSP and Emergency Services Authorities Agreement template’ operations document
Managing eCalls directly from cars and from Third Party Service Providers (TPSPs) will be a challenge in the coming months for all emergency service authorities. To that end, EENA has created an Agreement template between the aforementioned TPSPs and emergency services […]
Public Safety Answering Points in Galicia & Lower Austria certified for the quality of services offered to citizens
The Certificate of Quality has been awarded to the 144 Notruf Niederösterreich PSAP (Lower Austria) and the Centro de Atención ás Emerxencias 112 Galicia – CAE 112 Galicia (Galicia, Spain), for their excellent performance following an extensive audit prog
EENA releases ‘eCall fact-sheet’
On 28 April 2015, the European Parliament voted in favour of eCall, giving the green light for its deployment, to be completed until 31 March 2018. There is a variety of sources with eCall related information, but it can be overwhelming to many people not familiar with the topic. This is why EENA prepared a […]
eCall becomes a reality!
28 April 2015 – The European Parliament adopted today in Strasbourg the legislation on eCall type approval requirements, giving the green light for the deployment of eCall services around the EU by 31 March 2018.
112 Awards 2015 – European Ceremony rewards people & organisations for making the world a safer place
22 April 2015, Bucharest – The 112 Awards Ceremony 2015 rewarded today individuals and organisations from around Europe for their commitment in promoting people's safety and well-being. The 112 Awards Ceremony was a memorable evening full of emotion for the around 400 participants (emergency services representatives, international organisations, representatives of the European institutions, solution […]
EENA releases the ‘Handset Derived Location for Emergency Calls’ NG112 document
Emergency caller location is vital to Public Safety Answering Points (PSAPs) and first responders. In recent years, emergency caller location information in Europe for mobile phones has been typically cell-id. Often, cell-id is inadequate because the cell radius is too large. Developments in location technologies and the proliferation of smartphones are leading to improved location […]
EENA ‘Access to 112 from Private Networks’ NG112 document now available!
At a very early age, we teach our children the number to call in the event of an emergency. We promote a single number, from any device, anywhere. We don't teach them about trunk access codes (typically 9 or 0 in businesses and hotels), we don't teach them about voice over IP number portability, we […]
EENA ‘112 Apps Strategy’ Operations document now available!
The strong adoption of smart phones, combined with an increasingly common use of geo-location functions by users, make Applications ('Apps') a powerful tool to provide information for an emergency team to save lives and provide accurate location information using a combination of location techniques as GNSS, WI-FI and Cell-ID. Such Apps are generally either or […]
EENA publishes the “Advanced Mobile Location (AML) in the UK” document
EENA is delighted to announce the publication of “Advanced Mobile Location (AML) in the UK”, as part of the EENA Case Study documents series. Accurate caller location in case of an emergency is one of the most significant pieces of information an emergency call-taker can use. Caller location can be detrimental for the safety of […]
EENA Conference 2015: Get to know more about our key-sessions!
Only 2 months left for the EENA Conference 2015, to take place on 22-24 April in Bucharest, Romania! Ahead of the EENA Conference 2015, we look forward to many exciting sessions, covering a broad range of topics related to the emergency services field. Have you already checked the Conference programme? If not, you can find […]