February 17, 2025

Strengthening Crisis Resilience and 112: EENA Co-Organises European Parliament event with MEPs

On the occasion of European 112 Day (11 February), MEP Grégory Allione from the Renew Europe group, in partnership with EENA organised an event on “Strengthening Resilience and Crisis Management: How to Promote EU Coordination and Better Define the Role of 112?” at the European Parliament in Strasbourg. This event was held in advance of […]

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February 11, 2025

112 Day: New PSAP Global Edition Report & EENA’s Recommendations

New PSAP Global Edition 2024: Insights into emergency response systems worldwide EENA’s latest PSAP Global Edition is now available, offering a comprehensive look at how Public Safety Answering Points (PSAPs) are evolving worldwide. The report examines the structure, procedures, and technological advancements of PSAPs in 64 countries, providing valuable insights into key developments such as […]

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January 21, 2025

EENA Calls for BEREC to ensure copper switch-off lessons are applied in the 2G and 3G switch-Off

EENA’s response to the BEREC draft report on managing copper network switch-off emphasised the need to use the lessons learned during the copper switch-off process to protect access to emergency communications during the 2G and 3G switch-off. While much attention has been paid to the 2G and 3G switch-off due to its impact on access […]

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December 16, 2024

EENA publishes the Public Warning Report Card: A comprehensive review of emergency alert systems in Europe

Brussels, 16.12.2024 The European Emergency Number Association (EENA) is proud to announce the publication of the Public Warning Report Card, an in-depth evaluation of public warning systems across Europe. As the frequency and complexity of natural disasters and emergencies increase, the report highlights the indispensable role of timely and effective public warnings. Public warning systems […]

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December 10, 2024

EENA responds to the European Commission survey on the European Declaration on Digital Rights and Principles for the Digital Decade

On 10 December, the European Emergency Number Association (EENA) has submitted its official response to the European Commission’s survey on the European Declaration on Digital Rights and Principles for the Digital Decade. EENA welcomes the opportunity to respond to the European Commission’s survey on the European Declaration on Digital Rights and Principles for the Digital […]

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December 5, 2024

EENA AI Special Project Report: Key insights and recommendations for deploying AI in emergency communication centres

Brussels, 5 December 2024 The European Emergency Number Association (EENA) proudly announces the successful completion of its AI Special Project. Launched in 2023, this initiative explored the transformative potential of Artificial Intelligence (AI) and Machine Learning (ML) in enhancing the quality of emergency services provided to citizens across Europe. Over the past year, four corporate […]

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November 22, 2024

EENA Open Letter on the need for a European parliament Intergroup on Resilience, Disaster Management, and Civil Protection

22 November 2024 Dear Members of the European Parliament, The recent floods in Spain have once again highlighted shortcomings in disaster risk management strategies across EU Member States. It is clear that while the EU has made progress in some areas, such as by implementing mobile based public warning technologies, there remains an urgent need […]

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November 14, 2024

Broken warnings, urgent action: Strengthening Europe’s public warning systems

The recent floods in Valencia have shaken Spain, bringing tragedy that could have been prevented. Lives could have been saved had Valencia’s alerting system been activated in time. Spain has a functioning public warning system from a technological standpoint, but this alone is not enough. Public warning isn’t just about having the technology; It involves establishing a clear strategy with defined protocols specifying who sends the alert, under what conditions, at what time, for which area, and with what message, potentially using pre-defined templates.

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October 28, 2024

Adoption of ITU resolution to improve the accuracy and reliability of emergency caller location information worldwide

New Delhi, 26 October 2024 The International Telecommunication Union (ITU) adopted a landmark resolution at the World Telecommunication Standardization Assembly (WTSA) in New Delhi, focusing on the provision of handset-derived caller location information for emergency communications. This initiative, proposed by the European Emergency Number Association (EENA) under the auspices of the Conference of European Postal […]

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October 1, 2024

Registration for EENA 2025 Conference & Exhibition is now open!

We’re pleased to announce that registration is now open for the EENA 2025 Conference & Exhibition! Get ready for three days packed with insightful discussions, cutting-edge technologies, and valuable networking opportunities that will empower you to make a real difference in your communities. Join us at Messukeskus in Helsinki, Finland, on 9-11 April 2025! This […]

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