Broken warnings, urgent action: Strengthening Europe’s public warning systems
The recent floods in Valencia have shaken Spain, bringing tragedy that could have been prevented. Lives could have been saved had Valencia’s alerting system been activated in time. Spain has a functioning public warning system from a technological standpoint, but this alone is not enough. Public warning isn’t just about having the technology; It involves establishing a clear strategy with defined protocols specifying who sends the alert, under what conditions, at what time, for which area, and with what message, potentially using pre-defined templates.
Adoption of ITU resolution to improve the accuracy and reliability of emergency caller location information worldwide
New Delhi, 26 October 2024 The International Telecommunication Union (ITU) adopted a landmark resolution at the World Telecommunication Standardization Assembly (WTSA) in New Delhi, focusing on the provision of handset-derived caller location information for emergency communications. This initiative, proposed by the European Emergency Number Association (EENA) under the auspices of the Conference of European Postal […]
Registration for EENA 2025 Conference & Exhibition is now open!
We’re pleased to announce that registration is now open for the EENA 2025 Conference & Exhibition! Get ready for three days packed with insightful discussions, cutting-edge technologies, and valuable networking opportunities that will empower you to make a real difference in your communities. Join us at Messukeskus in Helsinki, Finland, on 9-11 April 2025! This […]
Draft programme published for NG112 and AI Days!
We are excited to share the draft programme for our NG112 and AI days! Our event on 4-5 December in Santa Cruz de Tenerife highlights key advancements in Next Generation 112 (NG112) and Artificial Intelligence, both shaping the future of emergency communications. On Day 1, we will explore the transition to NG112, covering the entire […]
EENA launches renewed certification programmes for PSAPs and TPSPs
EENA is launching newly updated certification programmes for PSAPs and TPSPs, designed to provide even greater value and support. The renewed programmes will be presented in two upcoming webinars. 14 October at 15:30 CEST: EENA Certification Programme for PSAPs This webinar will present the PSAP Certification Programme’s renewed standard and process. The renewed certification is […]
EENA 2025 Conference & Exhibition: Call for abstracts now open!
The EENA 2025 Conference & Exhibition, held in Helsinki from 9–11 April, will bring together experts from all over the world for insightful discussions, cutting-edge technologies and interesting networking opportunities. To help us build a great programme for the next EENA Conference, we would like to get your proposals for presentations. Submit your presentation proposal […]
112 AWARDS 2025: Submit your story!
We would like to inform you that EENA is considering having the 112 Awards Ceremony back in 2025, as part of our annual event (9-11 April 2025 in Helsinki). Since 2008, the 112 Awards Ceremony aims at rewarding citizens and public safety organisations that have done a small or big deed to help improve the […]
EENA Responds to European Commission White Paper on Digital Infrastructure Needs
The European Emergency Number Association (EENA) has submitted its official response to the European Commission’s consultation on the draft White Paper titled “How to Master Europe’s Digital Infrastructure Needs.” EENA welcomes the opportunity to contribute to this critical dialogue and emphasises the paramount importance of advanced digital infrastructure in enhancing emergency communications and ensuring the […]
French Authorities Misuse Cell Broadcast Technology to Send an “Extremely Serious” Alert Providing Information About the Paris Olympics in More Than Two Months
[Version en français après le texte en anglais] On 13 May 2024, authorities in Paris sent a message via cell broadcast to people in some parts of Paris to inform them about the security plan of the Paris 2024 Olympic Games. The cell broadcast message was labelled as “extremely serious”. Shortly after, “social media was […]
EENA Launches AI Special Project to Enhance Emergency Call Centres’ Efficiency
24 April 2024 – The European Emergency Number Association (EENA) is pleased to announce the official launch of its AI Special Project, an initiative set to run in seven European countries, including Finland, Sweden, Germany, North Macedonia, Italy, Spain, and Portugal. This collaborative effort brings together four companies in the field of AI technology – […]