March 21, 2017

Joint paper by Google, Microsoft and EENA on emergency calls and OTTs

Microsoft, Google and the European Emergency Number Association (EENA) published today a joint position paper on the provisions of the proposed European Electronic Communications Code (EECC) referring to access to emergency services from over-the-top players (OTTs). Summary: The signatories welcome the proposal but would like to highlight some points necessary to understand the mandate on […]

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March 15, 2017

EENA Conference 2017: All about hot topics and new trends in the emergency services field

#EENA2017 – STAY UPDATED ON CALLER LOCATION, SOCIAL MEDIA, DRONES, CAD AND MORE.. LEARN, CONNECT, GROW, DISCOVER –  ALL IN ONE PLACE! JOIN THE LARGEST PAN-EUROPEAN EVENT IN THE EMERGENCY SERVICES FIELD Only 2 months left until we meet each other at the EENA Conference & Exhibition 2017 to be held on 5-7 April in […]

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March 10, 2017

Interoperability of content-rich emergency calling solutions

NG112 COMMUNICATIONS PLUGTESTS EVENT 10 March 2017, Sophia-Antipolis – The 2nd edition of “Next Generation 112 (NG112) Emergency Communications Plugtests™ event in Europe” has been completed in the premises of ETSI. Read the Final Report of the event on the RELATED DOCUMENTS sidebar.  “Next Generation technology is ready for us to use. More importantly, it […]

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March 7, 2017

David Ginola at EENA 2017

JOIN THE EENA CONFERENCE 2017 TO HEAR ABOUT FIRST-AID & MIRACLES… EENA is delighted to announce that Mr. David Ginola, Ambassador of the first-aid campaign “Adoptons les comportements qui sauvent”, and former international football star, is joining us at the EENA Conference 2017 (5-7 April in Budapest, Hungary). David will discuss the value of first-aid […]

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February 28, 2017

A thank you message to Mr. Janek Laev, Director of the Estonian Emergency Response Centre

HIS CONTRIBUTIONS TO THE 112 SERVICE WILL BENEFIT PEOPLE FOR YEARS TO COME… EENA is working with over 1,300 emergency services staff from around the world. We are lucky to meet exceptional professionals who strive for the improvement of the 112 service. This is a small thank you to one of these professionals. Today is […]

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February 27, 2017

Advanced Mobile Location: Requirements for Mobile Network Operators & Mobile Handset Manufacturers

A GUIDE FOR MOBILE HANDSET MANUFACTURERS AND MOBILE NETWORK OPERATORS Advanced Mobile Location (AML) is an emergency location technology that is transforming emergency response. Already deployed in several Austrian states, Estonia, Lithuania and the United Kingdom, many other countries are testing it with the view of implementing it in the coming months. To facilitate its […]

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February 22, 2017

EENA update: Our progress on the actions agreed during ‘EENA Members Workshop’ 2015

CALLER LOCATION, SOCIAL MEDIA, EMERGENCY APPS, & MORE: FINAL UPDATE ON ‘EENA MEMBERS WORKSHOP 2015’ ACTIONS ABOUT THE EVENT The EENA Members Workshop took place in October 2015. For 2 days, EENA Members worked in 15 workshops on technical, operational and legal topics related to the emergency services field. EVENT OUTCOMES After the event, EENA […]

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eCall Key Performance Indicators

A COMPREHENSIVE GUIDE FOR PUBLIC AUTHORITIES AND OTHER STAKEHOLDERS INVOLVED IN THE ECALL SERVICE. EENA is happy to present you the “eCall Key Performance Indicators” document. eCall is about to become a reality everywhere in the European Union. But how can we guarantee high quality performance of the service? Key Performance Indicators (KPIs) are a […]

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EU Victims Day 2017 – How can we improve our support?

UNITED IN SUPPORT OF VICTIMS OF CRIME #EUVictimsDay is a day dedicated to raising awareness of the rights of victims of crime, as well as to fuelling the discussions on how to move towards better support mechanisms. Our societies can benefit from existing technologies to address challenges to victim support; EENA is working on different […]

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February 9, 2017

How the EU saves lives thanks to emergency caller location

HAPPY 112 DAY 2017 On the occasion of 112 Day 2017 (11 February), the European Commission published today a press release on the importance of emergency services receiving location information from mobile phones, and on Advanced Mobile Location (AML), an emergency location technology. EENA thanks the European Commission for raising awareness of AML and for […]

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