A holiday message from the EENA team
With 2017 around the corner we took a look at the past year. 2016 was full of challenges but also opportunities and one thing was clear to us: the only way forward is by working together! So we would like to thank all EENA friends and wish you happy holidays and an amazing 2017! […]
‘PSAPs – Global edition’ document is now available!
UNDERSTANDING PSAPS AROUND THE WORLD… EENA is excited to present to you the first ever edition of the “Public Safety Answering Points (PSAPs) – Global edition” document! EENA’s annual publication ‘PSAPs in Europe’ has evolved and now covers countries from around the world. The 2016 edition includes 53 country profiles with detailed descriptions of the […]
eCall implementation in Lithuania
NEW EENA CASE STUDY DOCUMENT AVAILABLE! With a large number of European countries getting ready to handle eCalls, the topic has gained much attention, with many emergency services and public authorities interested in learning from others’ past experiences. EENA is happy to present to you the “eCall implementation in Lithuania” case study document, with the […]
Brussels attacks and social media – The six stages of reactions
AN ANALYSIS OF TWITTER CONVERSATIONS TO UNDERSTAND REACTIONS TO A CRISIS The impact of social media during crises has been an increasingly debated topic. In the last months, Europe has experienced several emergencies and social media, especially Twitter, have been a main channel citizens and authorities alike have used to react. The “Brussels Attacks – […]
EENA Conference 2017 – Registration is open!
REGISTER NOW AND JOIN US IN BEAUTIFUL BUDAPEST ON 5-7 APRIL 2017! Registration to attend the largest yearly pan-European event in the emergency services field is now OPEN! CHECK EVENT PROGRAMME HERE! Building on this year’s largest EENA Conference ever, over 600 participants, 65 speakers and 25 exhibiting solution providers from around 50 countries world-wide […]
TPS eCall: EENA launches Certificate of Quality Standard
EENA is delighted to announce the launch of eCall Third Party Service Providers (TPSP) Certification Programme! The quality of eCall TPS has been a concern for Emergency Services and Public Authorities. EENA Members have raised the point to EENA and in cooperation with them, the Certification programme was launched. The unique standard has been developed […]
‘Drones operations manual’ template now available!
MUST-READ DOCUMENT FOR PUBLIC AUTHORITIES CONSIDERING THE ADOPTION OF DRONES The use of Remotely Piloted Airborne System (RPAS) by the emergency services is being more and more visible and their role and impact as part of an overall emergency response is being more widely known. There are many challenges when using an RPAS during an […]
Smartcities & emergency services – All you need to know!
NEW EENA OPERATIONS DOCUMENT NOW AVAILABLE EENA is happy to announce the publication of the “Smartcities & emergency services” document by the EENA Operations Committee. Emergency services need to play an important role in the definition of Smartcities because these services are responsible not only for helping people in critical situations, but also for predicting […]
Advanced Mobile Location & Android Emergency Location FAQ now available!
STILL QUESTIONS ABOUT AML OR AEL? CHECK THE FAQ AND FIND THE ANSWERS TO THE MAIN QUESTIONS EENA HAS RECEIVED… Shortly after its conception in the United Kingdom, Advanced Mobile Location brought big changes in the public safety field. A solution to one of the main problems emergency services face, i.e. caller location, never seemed […]
Web-based real-time communications technology in the emergency services field
READ NOW EENA’S LATEST PUBLICATION! Looking to understand the concept of Web-based real-time communications technology (WebRTC) within emergency response? EENA is happy to announce the publication of the latest document of the EENA Technical Committee “WebRTC & emergency services”. Take a look at the analysis and discover the current status of the technology, what impact […]