June 22, 2016

Public Safety Answering Points (PSAPs) outside Europe – New publication available!

        The first ever edition of “Public Safety Answering Points (PSAPs) outside Europe” is here!             EENA’s annual publication “PSAPs in Europe” has become one of the most anticipated documents in the emergency services field, and a valuable tool in the hands of public safety professionals. This […]

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June 17, 2016

Centros de Emergencia Ecuatorianos premiados en la calidad de emergencias por su servicio hacia los ciudadanos.

English version Dos de los Centros de Emergencias del Ecuador han sido reconocidos con el Certificado de Normas de Calidad EENA. Los Centros de Emergencia de Quito y Santo Domingo obtuvieron el certificado después de un programa de auditoría extenso, en donde se evaluó su compromiso hacia la calidad y su actuación en contra de […]

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Ecuadorian PSAPs rewarded for quality of emergency services to citizens

Version en español Two Public Safety Answering Points (PSAPs) from Ecuador have been rewarded with EENA’s Certificate of Quality Standard. The PSAPs of Quito and Santo Domingo obtained the certificate after an extensive audit programme, which evaluated their commitment to quality and their performance against specific quantitative and qualitative criteria. “This is the best recognition […]

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June 15, 2016

112 Awards 2017

        Apply now and join us in the largest pan-European awards ceremony dedicated to emergency services!         What is the 112 Awards Ceremony? Each year, the 112 Awards Ceremony rewards and celebrates outstanding individuals and organisations engaged in improving and promoting the European emergency number 112. In 2017 the […]

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June 11, 2016

Drones to the rescue: How pilotless aircraft are saving lives

A few weeks ago, the EENA / DJI testing programme for drones in emergencies took us to Copenhagen, one of the project’s four pilot sites, to analyse how drones can help in emergency scenarios. France 24 joined us on-site to cover our experience. View the reportage of France 24 here. What is the EENA / […]

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June 9, 2016

Euro 2016 fan? 112 is there for you!

Ready for the semi-finals? Don't forget: 112 is there for you!   Football enthusiasts are getting ready for the upcoming semi-finals of the 2016 UEFA European Championship, with many visiting France from around the world during the tournament. The Football Supporters Europe Network (FSE) joins EENA’s fight to raise awareness of the common European emergency […]

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June 6, 2016

Public safety industry directory: EENA’s must-have publication now available

EENA is happy to announce the publication of the first edition of “The “who-is-who” handbook in the public safety industry”, a guide to public safety solution providers from around the world. Have you been looking for a clear, comprehensive and reliable handbook of solution providers in the emergency services field? You can now stop looking: […]

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May 25, 2016

EENA Workshop on Advanced Mobile Location

      It is almost time for the EENA Workshop on Advanced Mobile Location (AML) that will take place on 20 June in Brussels, Belgium.           What is the aim of this event? This workshop aims at fostering the deployment of AML to provide improved caller location information to emergency […]

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May 11, 2016

Emergency Apps publication: Protocols & procedures for the Pan-European Mobile Emergency Application

This publication comes as a follow-up to the “Pan-European Mobile Emergency Application (PEMEA) Requirements and Functional Architecture” technical document. The document defines the protocols, information elements, rules and procedures necessary to implement the PEMEA architecture and requirements specification. It provides the XML schema implementing the message flows as well specifying the transport protocol, associated security […]

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April 26, 2016

112 Awareness – booking.com and EENA combine forces

Booking.com and EENA entered into a partnership to raise awareness of the common European emergency number 112. Reservation confirmations of booking.com customers travelling in Europe will now include a reminder that one can dial 112 for an emergency in the EU and in other European countries to reach the police, the emergency medical services or […]

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