EENA Operations Committee publishes ‘Managing Change’ document
Change is a fact of life. Without change there wouldn’t be improvement. New technologies are introduced, reforms take place, and the way people communicate evolves. Public safety is not immune to this process, especially with the budgetary changes and organisational reforms. NG112 is knocking at the door, because technology improves faster and faster. In a […]
EENA responds to four consultations
The effective functioning of emergency services is fundamental for the safety and well-being of Europeans. Yet, there is significant progress to be made for the European Union to reach the standards people need. The European Emergency Number Association (EENA) has valuable expertise in the field. With the view of improving emergency response in the EU […]
EENA Working Group on Drones – More relevant and needed than ever!
Drones are transforming emergency services in many ways. While they can have significant added value to emergency services, they can also create problems. An indicative example is when drones are flown by hobbyists and interfere with the smooth operation of emergency response. The press has covered many stories around the topic, including a drone that […]
‘Public Safety Answering Points in Europe 2015’ is now available!
26/11/2015 – EENA is very happy to announce that our annual publication 'Public Safety Answering Points (PSAPs) in Europe', 2015 edition, is now available! Perhaps the most anticipated publication all year, the document aims to illustrate the complexity of each national structure in terms of the functioning of PSAPs, and provides a clear idea of […]
EENA Conference 2016 – Have you registered yet?
Register now and join us in beautiful Prague! EENA is delighted to inform you that registrations for the EENA Conference 2016, the largest pan-European event on emergency services, are now open! The Conference fosters the sharing of best practices between all stakeholders in the emergency services field. This makes […]
Shaping the framework for drones in emergencies – EENA Working Group on drones publishes white paper
Remote Piloted Airborne Systems (RPAS), known more as drones, are transforming the approach to emergency management. As a support tool, they can lead to quicker and more efficient interventions, offer enhanced situational information and provide direct help, such as dropping life-saving equipment. This translates into more saved lives, increased efficiency, clearer situational awareness and all […]
‘Public Safety Forum’ discussing eCall, citizens with disabilities, drones and much more organised by Telekom Malaysia & supported by EENA
EENA’s membership and expertise have been growing continuously, both in Europe and the rest of the world. As a result, EENA has become the reference point for emergency technical and operational call-handling discussions, including the European emergency number 112. A Forum on public safety was held today in Kuala Lumpur (Malaysia), organised by Telekom Malaysia […]
Data sharing between emergency services
Often a call to 112 results in the participation of multiple Public Safety Answering Points and Emergency Response Organisations in the resolution of the emergency situation, often this will include the need for cross-border collaboration. In order to ensure the quick and efficient cooperation during an emergency, response teams need to work under clearly defined […]
EENA Conference 2016 – Draft programme offers sneak peek of upcoming sessions!
Each year, the EENA Conference brings together emergency services, public authorities, researchers and industry representatives to foster the sharing of best practices and debate current issues in the field of emergency services. We are very happy to announce that the draft programme of the EENA Conference 2016 is now available! Take a look and discover: […]
What is the future of Emergency Apps? – Update on EENA’s objectives and Roadmap
The strong adoption of smart-phones and the increasingly common use of geo-location functions by users, make mobile applications ('Apps') a powerful tool for information to emergency services. They can improve location information with several techniques, saving lives, time and resources. In March 2015, EENA published the '112 Apps Strategy' document, where three core objectives were […]