December 9, 2020

Public Safety Industry Directory

Latest edition of the “Who-is-who in the Public Safety Industry” is now available! Our latest update provides you with a comprehensive overview of the most recent solutions available in the public safety industry from over 90 companies worldwide and aims to bridge the gap between all stakeholders in the emergency services field. With the sector under […]

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December 7, 2020

Emergency Call Handling Service Chain Description

Updated document available nowDiscover the emergency call handling models When a person in distress calls the emergency number, this sparks off a complex series of events that ultimately ends in help arriving on scene. Every step in the emergency services chain is crucial, from the first answering of the call and the data collection, to […]

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December 3, 2020

Meet the EENA Tech & Public Safety Programme

The challenge More and more tech companies are developing products that aim to connect users with emergency services in case of danger. While some have helped to save lives, there have also been many issues and safety features have often not delivered to their full potential due to lack of communication between developers and emergency […]

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November 26, 2020

Transnational Database

The transnational database ensures that emergency services in one country can contact emergency services in another country, by providing a single contact point per country. Without this number, it is impossible, or it takes an exceptionally long time to enter into contact with emergency services on the other side of Europe. At present, 20 European […]

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November 23, 2020

EENA-Everdrone project: Lifesaving medical deliveries by drone

Drones are increasingly becoming part of the emergency response and public safety industry all around the world. New initiatives keep emerging: in Sweden, a pilot project is trialling the delivery of defibrillators by drones. How could this be expanded to other countries? Could drone deliveries of other medical equipment help emergency professionals and improve people’s […]

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November 18, 2020

AML report card: 2020 edition available now

As more countries implement Advanced Mobile Location (AML), you might find it hard to keep up with all the latest developments. Has your country already deployed this technology to provide accurate caller location information in times of emergency? What features are available and on which devices? How does this compare to your neighbours? The latest […]

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November 10, 2020

NG112 Implementation Steps

As technology continues to advance, emergency services must be prepared to receive different types of communications. This is where Next Generation 112 (NG112) steps in. The NG112 architecture provides a solid foundation, but decision-makers from public authorities need to take actions to make an end to end implementation possible. EENA has published a go-to document for […]

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November 9, 2020

EENA Conference moves to 06-08 October 2021

09 November 2020 EENA2021 moves from spring to autumn! Dear EENA community, Here comes November and the time when we can enjoy autumn landscapes with shimmering colours and golden sun rays. At EENA, usually this period of the year also marks the start of exciting preparations for the upcoming annual conference. However, most of the […]

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October 29, 2020

Newsletter: “Coffee Break”

Don’t know what to do during your coffee break? Our NEW newsletter is the answer. Every 3 weeks we will share with you everything you need to know about our technical work, webinars or events, as well as some hot news from the public safety sector!Check below our third coffee break together. ⬇️ Coffee Break […]

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October 5, 2020

NG112 Emergency Communications Plugtests: Registrations Open

Registrations are now open for the fourth edition of the Next Generation 112 Plugtests! This entirely virtual event, in collaboration with the European Telecommunications Standards Institute (ETSI), will be held from 22 February to 5 March 2021. EENA’s NG112 Emergency Communications Plugtest event provides the opportunity for all stakeholders along the emergency response chain to […]

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