June 19, 2020

Assessing the effectiveness of Public Warning systems

  BEREC, the Bureau of European Regulators in Electronic Communications, has published guidelines on “how to assess the effectiveness of public warning systems transmitted by different means”.   What is this document about? The European Electronic Communications Code (EECC) makes it mandatory for Member States to deploy by December 2022 technologies that allow sending Public […]

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June 10, 2020

EENA Conference moves to 28-30 April 2021

10 June 2020   Dear EENA Community, A few months ago, we made the difficult decision to postpone the EENA Conference 2020 until December and today we make another hard decision. It is now clear that countries across the world will continue to face the challenges of the COVID-19 pandemic for months to come. The […]

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June 3, 2020

Connecting emergency services with the future

How the Croatian consortium tested the NG112 architecture to bring more efficient and connected emergency services Next Generation 112 (NG112) is the next step for emergency services – embracing the possibilities of communications and connectivity of new technologies in order to save lives. This is achieved by embracing the technical architecture that enables the core […]

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May 29, 2020

NG112: Testing the solutions of tomorrow

Discover the results achieved by the Turkish consortium testing Next Generation 112 As the world moves forward and embraces new technologies, people are discovering and opting for communications methods that go beyond traditional voice calls – a revolution emergency services cannot be excluded from. Next Generation 112 (NG112) seeks to harness the life-saving potential of […]

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May 27, 2020

COVID-19: How the region of Lombardy adapted its emergency response procedures

As COVID-19 made its way into Europe, the Italian region of Lombardy found itself heavily impacted. In a short period of time, emergency call centres faced high volumes of calls that put an unprecedented pressure on call handlers and ambulance dispatching. How did the regional emergency response organisations managed to quickly adapt to this unprecedented […]

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May 25, 2020

Enabling emergency apps to keep you safe wherever you go

Implementing the PEMEA standard changes the emergency apps landscape by demonstrating cross-border interconnections. Citizens throughout Europe trust emergency apps as a fast and intuitive way of reaching emergency services. Currently, apps can also provide communication channels like chat and audio-video, improving accessibility for users, together with accurate mobile-based position and tracking during the emergency situation. […]

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May 20, 2020

EENA partners with Twitter to help verify your organisation’s account

As accurate information becomes more important than ever to ensure public safety, we have partnered with Twitter to help trusted sources verify their accounts. The blue verified badge on Twitter lets people know that an account of public interest is authentic – and help identify that account as a reliable source of information. Who can […]

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May 12, 2020

Cross-borders Next Generation 112

Next Generation 112 (NG112) incorporates new technologies to revolutionise the work of emergency services and shift from emergency calls to emergency communications Emergency services risk missing out on the benefits of current tech developments: as we turn more and more to communication methods like messenger services, emergency services remain only reachable by voice telephone calls. […]

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April 23, 2020

Mobile apps during COVID-19

Providing information, self-assessment clues, and even remote healthcare and contact tracing, mobile apps are becoming a key element in the response to coronavirus. As social distancing and confinement strategies implemented worldwide call for new ways of communication, both public authorities and private initiatives are increasingly making use of apps to reach the population. Mobile apps […]

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April 14, 2020

Online platforms supporting public health authorities during COVID-19

As most of us are confined to our homes, tech companies are creating or adapting their technologies to help contain the spread of COVID-19 while ensuring that we stay connected. The tech industry is finding different ways to navigate the outbreak: from downgrading streaming quality on platforms, to freeing bandwidth for the healthcare sector or […]

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