Public safety industry directory available for download

The latest edition of the “who is who” handbook in the public safety industry is now available! What’s the handbook? A unique resource for:

  • Emergency services looking for the best market overview of solution providers
  • Industry representatives looking for partners

In a landscape that is constantly under change, it is important to stay up-to-date. The same applies for the emergency services field, creating a challenge for many public safety professionals. That explains why the “who is who” handbook has already become the main reference point for those of you who want to get a crystal-clear overview of the market.


The “who is who” is a directory of solution providers from the emergency services sector. It provides information about the products and services available in the market, what makes them state-of-the-art and each company’s contact point for readers who would like to know more. In other words? It’s the easiest way to understand the landscape in the public safety industry. And that’s not all: with updates every 6 months, you can be certain you have the latest information in your hands!


For the first time ever, the handbook is listing companies based on their expertise. Looking for specialised consultancies? How about companies working on eCall, GIS or multimedia communications? From cybersecurity experts to CAD providers, browse only what’s interesting to you.

The handbook is free of charge.


Launch of network designed for first responders & drones




EENA is excited to announce the creation of a new network, exclusively designed for emergency services who are using drones in their day-to-day operations – or who are interested in doing so…




The Emergency Services & Drones network is a platform for first responders to share experiences and best practices with their peers, as well as stay up to date with the latest developments.


  • Help shape the future of the technology, legislation on drones and public safety, and be at the forefront of all related developments.
  • Connect with the largest network of experts in public safety: emergency services, industry representatives, researchers and more…
  • Access EENA resources and expertise, such as the annual report on emergency services’ functioning around the world (including the use of drones), as well as publications/studies related to drones (yes, you’ll receive them directly to your inbox).
  • Free of charge membership!


Would you like to be part of the Emergency Services & Drones network? All you need to do is send an email to Alfonso Zamarro at

During the last years, EENA has been one of the leaders in the field of public safety and drones.

It has already been almost 3 years since we launched pilot testing in Europe with DJI during Phase I of the EENA/DJI programme. Phase II concluded its results a few months back with the publication of our Drone Efficacy Study. In the meantime, we’ve worked on different documents (such as the use of drones by emergency services) and we’ve had the very first EENA Drones & Public Safety Summit 2018.

Thanks to our members and our partners, we have learned a lot. So the time has come for us to create this dedicated platform for you.

You are all invited to a webinar on EENA's drones activities on 12 December 2018 at 15:30 CET!

Our very own Alfonso Zamarro will chair the webinar and share with you the latest news on drones & public safety, legal aspects of drones in Europe, upcoming projects, next steps and much more.

Would you like to join the webinar?

If you are an EENA Member, you will soon receive a direct invitation. If you are not an EENA Member but you would still like to join, reach out to Alfonso Zamarro at

Organisation of emergency services in Australia & New Zealand – All you need to know



Any public professional wants to understand as well as they can how emergency services work around the world. But it's not always easy. Until now at least…

We are happy to invite you to the upcoming EENA webinar "Australia & New Zealand emergency services organisation".

Join us to hear everything you need to know about how emergency services are organised in the two countries, what opportunities and obstacles they face, what has changed in the last years, and more…



Date: 13 November 2018
Time: 09:30 CET (Brussels time)
How to join: EENA Members have received an invitation to the webinar. Not an EENA Member? Reach out to Cristina Lumbreras at

* Please note that places are limited.

Next Generation 112 – 2019 Plugtests event




Will you miss the third Next Generation Communications & PEMEA Plugtests?

This edition will see a testing campaign based on the use cases developed by ETSI and EENA and is a unique chance for vendors of emergency communication equipment to test their product against different implementations and scenarios. More details on the event below.



When is the event taking place and where?
The event will take place in the ETSI premises in Sophia-Antipolis, France, from 28 January to 1 February 2019.

Who is this event for?
This event is open for IP-based emergency services equipment vendors, test tool vendors and PEMEA stakeholders. Any government body, policy maker or local authority is welcome to attend as Observer.

Until when can I register my company?
Deadline is on 8 November 2018, so you better hurry!

I am not an ETSI Member. Can I join?
Yes. The event is open to non-ETSI members as well.

I am not an EENA Member. Can I join?
Yes again. The event is open to non-EENA members as well.

Where can I get more information?
You do not want to miss the upcoming NG112 open conference call (25 October). This is the last call open to everyone (registered and not registered companies) where you have opportunity to get any information you’d like on what this is about.

How can I join the conference call on 25 October?
You can find all the information on the ETSI website.



The event in a nutshell

The event will examine and validate the interoperability and conformity of market solutions using different scenarios and test cases. The purpose of the event is to trial independently and jointly all components of the 112 communication chain based on NG112 networks, such as: location-based call routing; audio, video and real-time text; policy-based routing; emergency apps and PEMEA (the pan-European Mobile Emergency App) architecture; and much more. The event is organised by EENA in partnership with ETSI and with the support of the European Commission.


Why should your company join the event?

  • The event will offer on-site and remote test sessions on emergency communication equipment
  • This is a unique opportunity for vendors of emergency communication equipment to test their product against different scenarios
  • Vendors can assess the interoperability of their implementations and verify the correct interpretation of the related specifications
  • The testing campaign will be based on the use cases developed by ETSI and EENA